Contact
Contact us via the Telegram bot or email. Support for payment issues, fund withdrawals, and account problems is available through the Telegram bot. All inquiries are processed and monitored by the customer service team until resolved.
Telegram bot
TelegramOur bot is your personal assistant on the platform.
- AI chat support — ask any question
- Push notifications about payouts and statuses
- Balance and unit information
- Account linking with /id command
Built-in support
The bot has AI chat support. Ask about units, payouts, withdrawals, or any platform features — get an instant answer.
The bot resolves 90% of questions automatically and can answer any question about the project. If the bot cannot resolve the issue, it is automatically forwarded to a support agent.
The bot resolves 90% of questions automatically and can answer any question about the project. If the bot cannot resolve the issue, it is automatically forwarded to a support agent.
https://t.me/LTC_Units_bot
Open bot
E-mail: support@ltc-unit.com
If Telegram is unavailable, use the e-mail you registered with and send your request to support@ltc-unit.com. A ticket for your request will be created automatically and your issue will be resolved.
Response may take longer than through the bot. Depending on the load, up to 3 days or more.